We ask that payment arrangements be made within 3 days of winning an auction, or by purchasing an item with the "Buy It Now" button. 

If the checkout information has not been completed within three days of your purchase, and there has not been a form of payment selected, our system may automatically disable the checkout and return your item to inventory to be re-listed.  We cannot guarantee the availability of your item if this happens.

If you encounter the message "Checkout Disabled", please contact us via email at customerservice@thedeepdiscount.com or by phone at 800-257-3762 or 815-927-3320.

Our business hours are Monday through Friday, 8:00 AM - 5:30 PM CST.  We are closed weekends and holidays.