What is your Return Policy?

Votes: 4

FOR UNOPENED, FACTORY SEALED BOX: Must be returned within 30 days. A 20% restocking fee will apply. No refund will be given on original S&H. Buyer is responsible for all return shipping costs. Items sold with free shipping will have actual shipping cost deducted prior to the restocking fee.

Opened items are covered by warranty only.

All returns must be double-boxed and have a Return Merchandise Authorization (RMA). Please Email customerservice@thedeepdiscount.com for RMA or warranty info. Items returned without an RMA# will be refused by our shipping department.

Call Us Toll-Free at 800-257-3762

Our business hours are Monday through Friday, 8:00 AM - 5:30 PM CST. We are closed weekends and holidays.

***Note: Please email a Customer Service Agent for a return authorization number prior to shipping the item back. Returned items without an RMA# will be refused by the shipping department. There are no exceptions to this policy.***

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